These Terms and Conditions ("Terms") govern the use of AquaSpins Casino's online gaming services. By registering, depositing or otherwise using the services you confirm that you have read, understood and accept these Terms and any policies they reference. If you do not agree, do not create an account or use the services.

1. Legal Status

1.1 License Number: 365/JAZ. The platform operates under a Curacao master license and is sub‑licensed to the operator providing services to users.

1.2 Issuing Authority: The license is issued by the Government of Curaçao and administered via Curaçao eGaming under master license 365/JAZ.

1.3 Jurisdiction: The operator provides remote online gambling services under Curaçao jurisdiction for casino, live casino and sportsbook products directed at international markets.

1.4 Allowed to Operate in Spain: The platform accepts registrations from Spain and offers EUR accounts. The services are provided under the Curaçao license; players in Spain access the platform as offshore users.

2. Registration and Login Process

2.1 Step-by-Step Process: To open an account, click "Sign Up", provide the requested personal details (email, password, full name, date of birth), select an account currency (EUR recommended for Spain), confirm residence, accept these Terms and the Privacy Policy, verify your email via the confirmation link, then log in and deposit to begin play. Welcome offers must be selected in the cashier where applicable.

2.2 Is KYC/ID Verification Required: KYC and identity verification are required. Users must upload valid photographic ID (passport or national ID), proof of address (utility bill or bank statement) and, where applicable, proof of payment method. Verification may be required before deposits, before the first withdrawal or as part of ongoing risk assessments.

2.3 Time to Activate Account: Account access is available immediately after registration and email verification. Document verification, when requested, is normally completed within 24–48 hours following receipt of clear, compliant documents.

2.4 Terms of Registrations (minimum age, one account per user, and restricted countries): Users must be at least 18 years old. Only one account is permitted per person, household, IP, device, email address and payment method. The operator does not accept registrations from certain restricted jurisdictions (for example the United States and the United Kingdom) or other high‑risk markets identified in its policies. Duplicate or fraudulent accounts may be closed and balances forfeited in accordance with these Terms.

3. Games and Software Providers

3.1 Top Games: The casino lobby includes popular slots and instant games such as Sweet Bonanza, Razor Shark, Starburst XXXtreme, Book of Tribes, Starz Megaways, Twin Spin Megaways and a range of instant/crash titles including Aviator, Mines, Plinko, Heads & Tails and Rocket Dice.

3.2 Software Providers: Games are supplied by multiple third‑party studios including Pragmatic Play, Evolution, Play’n GO, NetEnt, Red Tiger, Yggdrasil, Microgaming, Betsoft, Big Time Gaming, Quickspin, ELK Studios and Thunderkick.

3.3 Total Game Count: The platform offers a large library of titles across categories, totaling more than 7,000 games including slots, table games, live dealer rooms, instant win and virtual/sports content.

3.4 Game Categories: Main categories comprise Slots, Jackpots, Table Games (roulette, blackjack, baccarat, poker, Sic Bo), Live Casino, Instant & Crash games, Sportsbook, Esports and featured content such as recent winners and special promotions.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins): The standard casino welcome package consists of a 200% match up to €5,500 plus 220 free spins on selected slots, subject to qualification rules and minimum deposit thresholds.

4.2 Welcome offers specific to Spain: Spanish users receive the same EUR‑denominated welcome package. Sportsbook customers in Spain may access separate sportsbook reloads and cashback promotions denominated in euros.

4.3 Process of activation for Welcome Bonus: To claim a welcome offer, register, select EUR as the account currency, make a qualifying deposit (minimum typically €20) using an eligible payment method and select the bonus in the cashier or enter an approved promo code where applicable. Free spins may be released in batches as described in the offer.

4.4 Wagering Requirements: Bonus funds are subject to wagering requirements, typically in the range of 35x–40x the bonus amount. Free‑spin winnings are also subject to wagering prior to withdrawal. Game contributions to wagering vary; slots usually count 100%, while table games, live dealer games and certain other titles may contribute at a reduced rate or be excluded.

4.5 Time Limits: Bonuses and free spins come with time limits for wagering and use, commonly between 7 and 14 days for bonus funds and shorter expiry periods for free spins. Failure to meet time limits will result in forfeiture of remaining bonus funds and any uncleared winnings associated with those offers.

4.6 Recurring Promotions: Recurring promotions may include weekday or weekend reloads, free spin offers, cashback on losses and sportsbook reloads and boosts. Each promotion is subject to its own terms which supplement these Terms.

4.7 Cashback Offers: Cashback promotions return a percentage of net losses to the player's account in accordance with the promotion rules. Cashback may be paid as real or bonus funds and can carry lower wagering obligations depending on the specific promotion.

4.8 Reload Bonuses (list any available): Reload offers may comprise weekly free spins or percentage match reloads for qualifying deposits. Exact amounts, minimum deposit levels and eligibility criteria are detailed in the relevant promotional terms.

4.9 Free Spins Bonuses: Free spins are typically tied to specific slot titles and have a fixed monetary value per spin. Winnings from free spins are credited according to the free spin terms and are subject to wagering and expiry rules.

4.10 General Bonus Terms and Conditions: Only one bonus may be active per account at a time. Bonuses are provided for entertainment purposes and may not be used in conjunction with abusive strategies (for example low‑risk hedging to clear wagering). The operator reserves the right to void bonuses, withhold or reclaim winnings if it reasonably suspects bonus abuse, fraud or breach of these Terms. Bonus amounts are non‑withdrawable until wagering requirements are met.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards: The platform operates a multi‑tier VIP program (for example Bronze, Silver, Gold, Platinum, Diamond) offering incremental benefits such as higher withdrawal limits, priority processing, dedicated account management and exclusive promotions.

5.2 How to Qualify: Qualification for VIP tiers is determined by wagering activity, deposit history and overall account activity. The operator may also invite qualifying customers directly to higher tiers based on commercial criteria.

5.3 Loyalty Program Description: The loyalty program is points‑based. Points are earned through real‑money wagering and may be exchanged for bonuses or free spins at the rates specified in the program rules. Progression through tiers yields improved conversion rates and rewards.

5.4 Loyalty Program Rules: Points and VIP status are personal, non‑transferable and may expire after periods of inactivity. Wagers placed with bonus funds may count at reduced rates or not at all. The operator reserves the right to alter the program structure, conversion rates and benefits with prior notice where required by law or operational need.

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees): Minimum deposit amounts generally start at €10. Supported methods may include Visa, Mastercard, Revolut, e‑wallets (MiFinity, Skrill, Neteller), prepaid vouchers, and cryptocurrencies (Bitcoin, USDT, Ethereum and others). Transaction maximums vary by method (typical ranges indicated are €1,000–€5,000 per transaction). Deposits are processed instantly and the operator does not charge internal deposit fees; external fees may apply from banks or payment providers.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees): Withdrawals are processed using the same method used for deposit where possible. Card withdrawals commonly take 1–3 business days after internal approval; e‑wallet and Revolut withdrawals often process within hours; crypto withdrawals depend on blockchain confirmations and may complete within minutes to a few hours. Minimum withdrawal thresholds typically start at €20–€50. The operator does not normally charge internal withdrawal fees, but intermediary or network fees may apply. Large withdrawals may be subject to additional verification and staged payments in accordance with anti‑money laundering policies.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions): Wagering requirements and game contribution rates apply as described in promotional terms. The maximum bet while playing with an active bonus is restricted (commonly around €5 per spin or 10% of the bonus amount, whichever is lower). Certain games may be excluded from bonus play. Breach of bonus rules may result in forfeiture of bonus funds and winnings.

7.2 Deposit Limits: Players may set personal deposit limits (daily, weekly, monthly) through responsible gambling tools. The operator may also apply or adjust limits for compliance and risk management purposes.

7.3 Withdrawal Limits: Withdrawal caps may be applied on daily, weekly and monthly bases. VIP or high‑value customers may request higher limits subject to verification. The operator will communicate applicable limits and any staged payment arrangements for large wins in advance where possible.

7.4 Account Restrictions: Accounts may be restricted, suspended or closed for reasons including suspected fraud, chargebacks, bonus abuse, provision of false information, breach of these Terms or non‑compliance with KYC procedures. During verification, the operator may place temporary holds on withdrawals and other account actions.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android): Services are accessible via a mobile‑optimized website and a dedicated app where available. The app supports common mobile features such as biometric login and offers access to core services including the cashier, games and account settings.

8.2 Mobile Browser Optimization: The website uses responsive design to ensure navigation, game tiles and cashier functions adapt to different screen sizes. Games load in full screen and navigation is arranged to reduce unnecessary scrolling.

8.3 User Experience and Speed on Mobile: The platform aims for fast, streamlined access on typical mobile connections. Performance may vary depending on device capabilities and network conditions.

8.4 Process of registration on mobile: Mobile registration follows the same steps as desktop: tap "Sign Up", enter required details, confirm residence and currency, accept these Terms, verify email and complete any required KYC to access full account functionality.

9. Security and Fair Play

9.1 SSL & Encryption Standards: The platform uses standard HTTPS encryption (SSL/TLS) to protect data in transit. Industry‑standard encryption protocols protect login, registration and financial transactions.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs): Game fairness is provided by the RNGs and game math of independent software providers. Many providers are subject to independent testing and certification by recognized test houses. The operator relies on these third‑party audits to support fair play.

9.3 Customer Support (Channels, Response Time): Customer support is available for account, payment, verification and technical inquiries. Typical channels include live chat and email. The operator aims to respond to live chat within minutes and to emails within 24 hours. For support email contact: [email protected].

9.4 Support Availability (Hours, Languages): Support is designed to operate across multiple time zones and commonly includes English and Spanish language assistance. Availability may vary and is subject to change; the operator will publish current support hours where appropriate.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion): The platform offers responsible gambling tools including deposit limits, time‑outs and self‑exclusion. Players can set or reduce limits through account settings and may request further restrictions by contacting support. Self‑exclusion results in suspension of account activity for the selected period.

10.2 Links to Support Organizations: Information and resources on responsible gambling are provided within the platform. Players seeking assistance are encouraged to use national and international problem gambling support services and helplines relevant to their jurisdiction.

11. Advantages and Disadvantages

11.1 Pros: The service provides a multi‑vertical offering (casino, live dealer, sportsbook, esports), a broad selection of games from established providers, support for multiple payment methods including cryptocurrencies, and a loyalty/VIP structure for regular players.

11.2 Cons: The operator is licensed in Curaçao rather than by a national jurisdiction such as the Spanish DGOJ; this may affect dispute resolution and certain consumer protections. Bonuses carry wagering requirements and other restrictions that users should review carefully prior to participation.

12. General Casino Information

12.1 Year Founded: The platform launched in 2026.

12.2 Operator/Parent Company: The services are operated by an offshore company holding Curacao license 365/JAZ and managing casino, live and sports products under the brand.

12.3 Supported Languages: The primary interface language is English, with additional localization available in Spanish and other European languages as applicable.

12.4 Accepted Countries: The operator accepts customers from a range of international markets, including many European states. Acceptance is subject to local law and these Terms.

12.5 Restricted Countries: Some jurisdictions are restricted from registering or playing, including those where local law prevents offshore operators from offering services (for example the United States and the United Kingdom) and other high‑risk territories. The operator will refuse or restrict access where required by law or internal risk policy.

12.6 Short brand description: AquaSpins Casino is an online gaming platform offering casino games, live dealer tables, sportsbook and esports via a single account, with support for fiat and cryptocurrency payments and a focus on fast onboarding and a large game library.

Contact for general queries and compliance matters: [email protected].

These Terms may be updated from time to time. Changes will be posted on the platform and, where required by applicable law, notified to account holders. Continued use after changes indicates acceptance of the updated Terms.